We are pleased to announce the promotion of Shannon Lasser to the position of Warranty Program Manager for Gorman-Rupp Pumps.  Effective May 1, 2022, Shannon will assume her new role, which will also include the overall management of our Factory Service organization. 

Shannon gained a great deal of QC and customer service experience prior to joining G-R in 2010 as a CNC Operator.  Since joining the company, she also has spent time in QC/Inspection, Service Repair, CRM and ERP Implementation teams, as well as serving as an internal auditor. During her appointment as a Service Repair Technician, Shannon has developed a great deal of knowledge of the G-R product lines, which will be a tremendous asset to our distributors and customers.

Please join us in congratulating Shannon and feel free to contact her should you have any warranty or service repair inquiries.